Shiv Pipe ("we", "our", "us") respects the privacy of visitors, customers, channel partners, and vendors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website shivpipe.shop, communicate with our team, or engage our services.
Information We Collect
- Contact Data: Such as name, company, job title, postal address, email address, and phone number.
- Project Information: Technical specifications, site details, and purchasing requirements you share with our team.
- Usage Data: Device, browser, and analytics data collected via cookies to improve website performance.
- Communications: Records of email, phone, WhatsApp, and in-person interactions.
How We Use Information
- Respond to enquiries, deliver quotations, and fulfill orders.
- Provide technical support, warranty services, and customer care.
- Process payments and manage invoicing.
- Send marketing, promotional, and product update communications when you opt in.
- Comply with legal obligations and protect our legal rights.
Data Sharing
We share personal data only with trusted entities that support our business operations, including logistics providers, payment processors, auditors, and technology vendors. These parties are bound by confidentiality and data-protection agreements. We may also disclose information when required by law or to defend our rights.
Cookies & Tracking
We use cookies and similar technologies to maintain session information, analyze traffic, and personalize interactions. You can disable cookies through your browser settings, but some features may be limited.
Data Security
Shiv Pipe implements administrative, technical, and physical safeguards to protect personal information against loss, misuse, and unauthorized access. While we strive for industry-leading security, no electronic transmission is entirely secure.
Your Rights
You may request access, correction, or deletion of your personal data. You can also withdraw consent for marketing communications at any time by contacting us at contact@shivpipe.shop.
Data Retention
We retain information for as long as necessary to fulfill contractual obligations, comply with legal requirements, and resolve disputes. Non-essential data is periodically anonymized or securely destroyed.
Updates
We may update this Privacy Policy to reflect changes in regulations or our practices. Updates will be posted on this page with a revised effective date.
Contact
For questions about this Privacy Policy or our data practices, please contact:
Shiv Pipe
KUNDAN SINGH PURA, NEEMRANA, NEEMRANA, Alwar, Rajasthan 301705
Email: contact@shivpipe.shop
Phone: +91 9901884578